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  2. INTERNATIONAL Shipping Policy

  ATTENTION International Customers!!! Shipping can take from 2 weeks to 2 months we have seen in the past. Keep in mind if you choose the cheapest shipping option to save money, DO NOT blame us for shipping delays. Shipping delays and transit times are COMPLETELY out of our control, there is absolutely nothing we can do about it.

  The cheapest service option does not provide a true tracking number. it is just an international customs tracking number which will give you some updates but not all the time. If you need TRUE TRACKING numbers and your items for sure quickly you must purchase PRIORITY MAIL or EXPRESS MAIL SHIPPING.

  Contact us with ANY QUESTIONS you have before you purchase!!!

  Also, your country may charge Import Duty's or Tax's when importing from USA. It is the customer / buyer responsibility pay these taxes and duty.

  It is completely up to the customer to make sure you can import the products, if they are seized by customs or discarded, BAY HYDRO LLC is not responsible for this and NO REFUND will be given. This is VERY important you understand this.

  In the event the package gets returned to us, we can refund the product cost only. Shipping cost is not refundable paid to shipping service and they will NOT refund for these issues. Contact us with any question before you purchase.


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